Last Updated: September 1, 2026
The Original Signman LLC (“The Original Signman,” “we,” “us,” or “our”) respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.theoriginalsignman.com, request a quote, communicate with us, place an order, interact with our telephone or messaging systems, or otherwise use our services.
The Original Signman LLC
3480 W Broward Blvd
Fort Lauderdale, FL 33312
United States
Phone: 954-530-0814
Website: www.theoriginalsignman.com
Depending on how you interact with us, we may collect the following categories of information.
This may include:
Name
Business name
Phone number
Email address
Mailing address
Billing address
Installation or service address
This may include:
Products or services requested
Dimensions
Quantities
Materials
Project specifications
Requested completion dates
Fulfillment preferences
Installation details
Estimates
Invoices
Order history
Customer service records
This may include:
Logos
Photographs
Graphics
Artwork
Designs
Documents
Print-ready files
Brand assets
Vehicle photographs
Site photographs
Installation measurements
When you make a payment, payment information may be processed by us or by third-party payment processors.
Depending on the payment method, this information may include transaction details, billing information, payment status, and limited payment-card information.
We do not necessarily receive or store complete payment-card numbers when transactions are processed through an independent payment processor.
We may collect information contained in communications with us, including:
Emails
Text messages
Website forms
Chat messages
Quote requests
Customer service messages
Appointment information
Telephone-call information
Where permitted by law and after any required notice or consent, calls or online conversations may be:
Recorded
Transcribed
Summarized
Analyzed
This information may be used to accurately document customer requirements, improve service, prepare quotes, coordinate orders, train staff, resolve disputes, and maintain customer records.
When you use our website, we or our service providers may automatically receive certain information, such as:
IP address
Browser type
Device type
Operating system
Referring page
Pages viewed
Approximate location derived from an IP address
Date and time of visits
Website interaction data
Cookie or similar technology identifiers
We may collect information:
Directly from you;
Through our website;
Through quote or contact forms;
During telephone calls;
Through text messages or email;
During in-person transactions;
Through chat or automated customer-service tools;
From authorized employees or representatives of your organization;
From payment providers;
From service providers acting on our behalf;
From publicly available sources when relevant to a customer request; and
Automatically through website technologies such as cookies and analytics.
We may use information to:
Including to:
Respond to inquiries;
Prepare quotes and estimates;
Create customer records;
Process orders;
Prepare proofs;
Produce signs and printed materials;
Coordinate artwork;
Schedule production;
Arrange delivery or pickup;
Coordinate installation;
Process payments; and
Provide customer support.
We may use your contact information for:
Quote follow-up
Order confirmation
Proof approval
Payment notifications
Production updates
Appointment scheduling
Installation coordination
Customer service
Review requests
Promotional communications where permitted
We may maintain records for:
Accounting;
Tax purposes;
Order history;
Warranty or service issues;
Fraud prevention;
Dispute resolution;
Legal compliance; and
Internal business administration.
We may use information to:
Improve products and services;
Analyze customer inquiries;
Improve website performance;
Train team members;
Evaluate marketing;
Improve workflows;
Improve automated systems; and
Better understand customer needs.
We may use information to:
Detect or prevent fraud;
Protect our systems;
Enforce agreements;
Investigate misuse;
Respond to legal claims;
Protect customers, employees, and property; and
Comply with applicable laws.
The Original Signman may use automated or artificial-intelligence-assisted technology to support portions of our customer communications and internal workflow.
For example, these systems may assist with:
Answering incoming inquiries;
Collecting project information;
Identifying the reason for a call;
Routing a customer request;
Scheduling;
Preparing conversation summaries;
Organizing customer information;
Following up regarding a quote or request; and
Supporting customer-service staff.
Information provided during those interactions may be processed by technology providers acting on our behalf.
We use these systems as business tools. Final quotes, contractual commitments, engineering decisions, permit decisions, production specifications, and other material project decisions should be confirmed through our normal business processes.
Where legally permitted and after any notice or consent required by applicable law, calls may be recorded or transcribed.
Recordings and transcripts may be used for:
Quality assurance;
Customer service;
Accurate project intake;
Documentation;
Staff training;
Resolving disputes;
Preparing quotes; and
Maintaining order records.
If a call is being recorded, any recording disclosure provided during that call forms part of this Privacy Policy.
We do not disclose personal information indiscriminately.
We may disclose information to the following categories of recipients when reasonably necessary.
We may use providers that support:
Website hosting
Customer relationship management
Communications
Text messaging
Telephone systems
Artificial intelligence
Automation
Cloud storage
Analytics
Payment processing
Accounting
Shipping
Printing
Manufacturing
Installation
IT and cybersecurity
These providers may process information on our behalf in connection with services they provide to us.
Certain jobs may require information to be shared with:
Manufacturers
Wholesalers
Specialty fabricators
Installers
Engineers
Permit professionals
Shipping providers
Contractors
Other vendors involved in fulfilling an order
We limit this information to what is reasonably necessary for the applicable project.
Information may be disclosed to accountants, attorneys, insurers, consultants, or other professional advisors when reasonably necessary.
We may disclose information when we reasonably believe disclosure is required to:
Comply with law;
Respond to legal process;
Enforce our rights;
Investigate fraud;
Protect the safety or rights of another person; or
Respond to a lawful governmental request.
If The Original Signman is involved in a merger, acquisition, sale, financing, restructuring, or transfer of business assets, information may be disclosed or transferred as part of that transaction, subject to applicable law.
The Original Signman does not sell customer personal information for money as part of our ordinary business operations.
We also do not sell mobile telephone opt-in information to third parties for their own independent marketing purposes.
If you provide your mobile number in connection with a quote, order, or customer-service request, we may use it to communicate with you concerning that request where permitted by law.
If you separately consent to promotional text messages:
Message frequency may vary;
Message and data rates may apply;
Consent is not a condition of purchasing goods or services; and
You may opt out of applicable promotional texts by replying STOP.
You may reply HELP for assistance where that functionality is available.
Mobile opt-in data and consent records are not sold or transferred to third parties for their independent marketing use.
Service providers may process mobile information solely as necessary to provide communication services for us.
We may send marketing email where permitted by law.
Marketing emails will provide a method to unsubscribe where legally required.
If you unsubscribe from marketing communications, we may continue sending non-promotional messages relating to:
Active quotes;
Orders;
Payments;
Proofs;
Installations;
Customer service; or
Other transactions with us.
Our website may use cookies, pixels, local storage, or similar technologies.
These technologies may be used to:
Operate the website;
Remember preferences;
Understand website traffic;
Analyze performance;
Detect technical problems;
Measure advertising or marketing performance; and
Improve user experience.
Your browser may allow you to block or delete certain cookies.
Disabling cookies may affect some website functionality.
We may use third-party analytics or advertising services to understand website usage or measure advertising performance.
Depending on the technology used, these providers may receive technical information such as:
IP address;
Device information;
Browser information;
Pages visited;
Referral information; and
Cookie or device identifiers.
We do not authorize these providers to use customer order files or submitted artwork for their independent advertising purposes unless specifically disclosed.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information appropriate to the nature of the information we maintain.
However, no website, storage system, electronic transmission, or communication platform can be guaranteed to be completely secure.
You should therefore use reasonable care when transmitting confidential information electronically.
We retain information for as long as reasonably necessary for the purpose for which it was collected and for legitimate business purposes, including:
Completing orders;
Maintaining customer history;
Accounting;
Tax requirements;
Warranty administration;
Fraud prevention;
Legal compliance;
Dispute resolution; and
Enforcing agreements.
Retention periods may vary depending on the type of information and applicable legal or business requirements.
Information that is no longer reasonably required may be deleted, anonymized, or securely disposed of consistent with our business practices and legal obligations.
Depending on where you live and the laws applicable to your information, you may have certain rights regarding your personal information.
Even where a particular privacy statute does not apply, you may contact us to request that we:
Correct inaccurate contact information;
Update your preferences;
Stop promotional communications;
Provide information about data associated with your customer relationship; or
Delete information that we are not legally or operationally required to retain.
We may need to verify your identity before processing a privacy-related request.
Certain information may need to be retained for legitimate reasons including accounting, transaction records, fraud prevention, dispute resolution, or legal compliance.
Some browsers or devices provide privacy signals or “Do Not Track” settings.
Because technologies and legal requirements continue to evolve, our website may not respond uniformly to every browser-based signal.
Where applicable law requires recognition of a particular privacy preference signal, we will use reasonable measures to comply with that requirement.
Our website and services are directed primarily toward businesses and adults seeking signs, printing, graphics, or related services.
They are not intended for children under 13.
We do not knowingly seek to collect personal information online from children under 13.
If we learn that such information was collected without appropriate authorization, we will take reasonable steps to remove it.
Our website may contain links to other websites.
Third-party websites operate under their own privacy practices, and The Original Signman is not responsible for their privacy, security, content, or practices.
You should review the privacy policy of any third-party website you visit.
Payments may be handled through third-party payment services.
Those providers may collect and process financial information under their own privacy and security policies.
We recommend reviewing the applicable payment provider's policies when entering payment information.
When an employee, agent, or representative communicates with us on behalf of a company, organization, property owner, municipality, or other entity, we may maintain their business contact information and communications as part of that organization's account or project record.
We may update this Privacy Policy as our business, technology, services, or legal obligations change.
When we update it, we will revise the “Last Updated” date.
Material changes may also be communicated through the website or another appropriate method when required.
If you have questions about this Privacy Policy or would like to make a privacy-related request, contact:
The Original Signman LLC
3480 W Broward Blvd
Fort Lauderdale, FL 33312
Phone: 954-530-0814
Website: www.theoriginalsignman.com
Please include enough information for us to understand and respond to your request.